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    Konstruct Ltd Konstruct Ltd
    • Home
    • Quick Quote
    • Clothing
    • Promo Products
      • Bags
      • Bottle Openers
      • Drinkware
      • Fridge Magnets
      • Key Rings
      • Lanyards
      • Notebooks
      • Pens
      • Umbrellas
    • Services
      • Screen Printing
      • Embroidery
      • Artwork & Design
      • Custom online stores
      • Product Development & Supply
      • School Uniforms
      • Sports Teams
      • Whanau Reunion & Memorial Tees
      • Crew Uniforms & Marine Apparel
    • Shop by brand
      • AS Colour
      • Aurora & Cloke
      • Aussie Pacific
      • Biz Collection
      • JB's
      • Trends Collection
    • School Leavers
      • Get started
      • Garments
      • Designs
      • Pricing
      • Order Process
      • Samples & Delivery
      • Leavers FAQs
      • Catalogue
      • Price Match Guarantee
      • Quality Guarantee
    • About
      • Our story
      • Meet the team
      • Gallery
      • FAQs
      • Orders & Delivery
      • Guarantee
      • Returns Policy
      • Privacy Policy
      • Konstruct Ltd Terms & Conditions
    • Contact us
    • Bags
    • Bottle Openers
    • Drinkware
    • Fridge Magnets
    • Key Rings
    • Lanyards
    • Notebooks
    • Pens
    • Umbrellas
    • Screen Printing
    • Embroidery
    • Artwork & Design
    • Custom online stores
    • Product Development & Supply
    • School Uniforms
    • Sports Teams
    • Whanau Reunion & Memorial Tees
    • Crew Uniforms & Marine Apparel
    • AS Colour
    • Aurora & Cloke
    • Aussie Pacific
    • Biz Collection
    • JB's
    • Trends Collection
    • Get started
    • Garments
    • Designs
    • Pricing
    • Order Process
    • Samples & Delivery
    • Leavers FAQs
    • Catalogue
    • Price Match Guarantee
    • Quality Guarantee
    • Our story
    • Meet the team
    • Gallery
    • FAQs
    • Orders & Delivery
    • Guarantee
    • Returns Policy
    • Privacy Policy
    • Konstruct Ltd Terms & Conditions

    • Casual
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    • Workwear & Safety
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    • Jackets
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    • PPE
    • Footwear
    • Casual
      • Tees
      • Singlets
      • Hoodies & Sweatshirts
      • Shirts & Polos
      • Pants, Trousers & Shorts
      • Dresses & Skirts
      • Jackets
      • Headwear
    • Corporate
      • Polos
      • Collared Shirts
      • Pants
      • Dresses / Skirts
      • Aprons
      • Medical
      • Accessories
    • School
      • Shirts
      • Sweatshirts & Jackets
      • Shorts & Pants
      • Sunhats
      • Safety
      • Sports & PE Uniforms
    • Sports
      • T-shirts
      • Polos
      • Pants
      • Socks
      • Jackets
      • Shorts & Skorts
      • Sports Singlets
      • Rugby Jerseys
      • Team Uniforms
    • Workwear & Safety
      • Hi-vis T-shirt
      • Hi-vis Polos
      • Hi-vis Vests
      • Jackets
      • Shirts
      • Workwear Shorts
      • PPE
      • Footwear

    Returns Policy

    About

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    • Terms and Conditions

    Products that have not been printed or embroidered may be returned for an exchange or credit. Returns must be made within 14 days of receipt of delivery and must be in the exact condition in which they were delivered, including being in the original packaging. Items that have been worn or washed are unable to be returned. Some items are ineligible for exchange or credit on return including sale items, underwear, and socks. Restocking fees and freight fees may apply.

    Items that have been printed or embroidered are made to order and are unable to be returned, except where faulty.

    Returns can be sent to: 
    Konstruct
    Attention: Returns
    9B Corban Avenue
    Henderson
    Auckland 0612
    New Zealand

    When making a return please let us know: 
    • what you're returning; 
    • the reason (e.g. wrong size); 
    • your name, order number and email address.

    Once your return has been received and processed, we will email you. This may be up to 2 weeks after we've received it.

    Konstruct has a 100% satisfaction guarantee on all products and services. If you're not completely satisfied with your order, please email the Konstruct rep you have been dealing with and let them know what the problem is. Alternatively, you can fill in the form at konstruct.co.nz/pages/guarantee Contact must be made within 30 days of receiving your order.

    Find out more
    • Contact

    • About us

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    • Refund policy

    Konstruct Ltd

    0800 566 787
    +64 9 280 4496 

    sales@konstruct.com

    PO Box 21408 | Henderson | Auckland 0650

    9B Corban Avenue | Henderson | Auckland 0612

    © 2021 Konstruct Ltd.

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